We specialise in creating what people really WANT. With over 30 years of experience in the hospitality industry, everything we do is to create people, product + brands that set concepts and campaigns apart. When we show up. You blow up.

Push things forward

We specialise in creating concepts that set you apart. Whether you need to revitalise an existing concept or create something completely new from scratch, we have the structure, creative workshops, expertise and innovation to push things forward for your business. We have now executed over 50 bars, restaurants and entertainment destinations. It all begins with getting to know each other. Led by Andy Windsor (Marketing), Andy Marshall (Operations) and Liam McCue (Design). Get in touch to have a chat and work out what you WANT.

Services

Review

Defining what you WANT.

Hospitality brand formation + evolution
Product + core offer
Brand repositioning
Brand management
Brand strategy
Campaign strategy
Operations strategy
Launches
Events

Design

Creating art that works.

Concept design
Creative campaigns
Design for print
Brand creation + brand packs
Visual identity
Art Direction
Typography
Illustration + animation
3D visualisations

Content + digital

Building engagement.

Design for socials
Social media management
Photography
Videography
Editing + production
Paid media (Meta)
CRM + email
Web dev + web design
Lead management

How we work

We work on projects from concept to completion, and everything in-between. We keep things clear and simple - working on either a retained or one-off cost basis. We listen and work closely with clients to create the right opportunity in each location. Working out what they WANT and then matching with what the location and market WANTS. We are known for creating beautiful products and brands that create genuine excitement, go viral and having people queuing around the block. We love a roadblock! We also have high volume operational experience we ensure we can convert into the best possible experience and deliver a profitable and sustainable model.

Selected clients

Cupra
Unagi
Diecast
Ramona and the Firehouse
Revolution Bars Group
Sixty Eight People
Reserve Wines
Magn8
Albert’s Schloss
Exhibition
NQ64

The team

Andy Windsor
CEO
(Marketing Consultant)

Making raves since 98.

Andy started out by putting on a rave at Manchester Academy aged 19. It sold out. The rest is history, clubs became bars, bars became restaurants. 25 years later and he still maintains the best way to market is focus on the product, be your own channel and build your own audience. Post raving, Andy cut his teeth in the early days of Revolution. His first concept was Revolucion De Cuba. Working closely with Roy Ellis + Neil Macleod for 12 years at both Inventive Leisure and Mission Mars as Marketing Director. Andy went on to start Ramona with Adelaide WInter and Joel Wilkinson in 2020, and went on to create and market Firehouse and Diecast. A lead marketing consultant, Andy has now opened and marketed 51 concepts in the UK.

Andy Marshall
Managing Director
(Operations Consultant)

Innovation + operations.

Andy Marshall learned every part of operations at Inventive Leisure as a leading GM before being appointed GM of Albert’s Schloss in its award-winning first year. His passion for people and engaged teams has always delivered to it’s maximum potential, and he was appointed People Director of Blues Kitchen. Andy has taken his skills international with opening in Dubai and Mexico. Before rejoining with Andy W at the opening of Ramona. The master of P+L, developing and implementing operation strategies, Andy guides our clients from his Ops experience to exceed expectations.

Liam McCue
Design Director

One man design army.

Liam creates beautiful brands with impact, humour and personality, supporting the propositions that the team create. Design is what sets Want apart and Liam has been bringing brands to life for 20 years. Throughout his career, Liam has defined and designed brands for top class operators in the hospitality sector including Albert’s Schloss, Ramona and the Firehouse, Diecast, Mission Mars and Revolution Bars to name just a few. First working with Andy W at Revolution, they have so much fun that it comes across in every brand they have created together, always with maximum energy, enthusiasm and execution.

Conal Radford
Head of Digital + Content

Video Grand Master.

We found Conal on a dancefloor! A super-skilled videographer and content creator who has created his own food brands. Self-taught and driven, Conal makes music videos with global acts and every piece of content we put out there. Critical to how we tell the story and build excitement, Conal has the eye and the work ethic we love and need. He has worked with global brands including MTV, Adidas, Sky Sports, Paramount, Aperol, Brooklyn Brewery and Warehouse Project. Whether it’s videography, photography, social content, music videos, brand videos, or anything else that moves... we got ya covered.

Clem Gouy
Operations Consultant

Maître de l'Expérience.

From Gorilla to Ramona, Albert’s Schloss to Diecast, Clem has been the behind the scenes master of experience. We’re talking logistics. Sleeves up and hands on. Our Ops team is the difference between Want and other agencies. We can bring the vibe but we can also raise oepration standards. Retail is detail. From welcome, layouts to service, suppliers and mis en place. Clem has transformed client kitchens to 5-star standard. Before we market a business, we focus on what the experience is and this is where Clem excels. Did we mention he’s French? Magnifique.

Sarah McCue
3D Designer + visualiser

Ideas to life.

Sarah specialises in bringing ideas, concepts and plans to life with high-quality exterior and interior 3D visualisations. Sarah has worked closely with clients across the board within the hospitality industry as well as architects, property developers and events companies. Sarah has developed work for architects across the UK, global comms brands, NHS, Albert’s Schloss, Diecast and Smith & Nephew. Whether it’s designing a bar interior, an art installation or experiential events space, Sarah always creates technically accurate, high-quality and atmospheric work to showcase a project.